Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
No picture, no sound
- Check if the fuse or circuit breaker is working.
- Plug another electrical device into the outlet to make sure it is working or turned on.
- The power plug is in bad contact with the outlet.
- Check the signal source.
No color
- Change the color system.
- Adjust the saturation.
- Try another channel. The black-white program may be received.
The remote control does not work
- Change the batteries.
- Batteries are not installed correctly.
- Main power is not connected.
No picture, normal sound
- Adjust the brightness and contrast.
- Broadcasting failure may happen.
Normal picture, no sound
- Press the Vol+ button to increase volume.
- Volume is set to mute, Press the mute button to restore sound.
- Change the sound system.
- Broadcasting failure may happen.
Unorderly ripples on the picture
It is usually caused by local interference, such as cars, daylight lamps, and hair driers. Adjust the antenna to minimize the interference. Snowy dots and interference. If the antenna is located in the fringe area of a television signal where the signal is weak, the picture may be marred by dots. When the signal is extremely weak, it may be necessary to install a special antenna to improve the reception.
- Adjust the position and orientation of the indoor/outdoor antenna.
- Check the connection of the antenna.
- Fine-tune the channel.
- Try another channel. Broadcasting failure may happen.
Ignition
Black spots or horizontal streaks appear, or the picture flutters or drifts. This is usually caused by interference from the car ignition systems, neon lamps, electric drills, or other electrical appliances.
Ghost
Ghosts are caused by the television signal following two paths. One is the direct path, and the other is reflected from tall buildings, hills, or other objects. Changing the direction or position of the antenna may improve the reception.
Radio frequency interference
This interference produces moving ripples or diagonal streaks, and in some cases, loss of contrast in the picture. Find out and remove the radio interference source.
If the TV is crashed
- Press the power button to turn off the TV, then press the power button again to reset the TV.
- Unplug the power cord, then press the Power button to reset the TV.
Note: If these 2 methods can not be resolved, please contact the after-sales to solve.